Privacy Policy

At Earnacle, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android mobile application and services.

1. Information We Collect

Personal Information

When you create an account or use our app, we may collect:

• Name and email address
• Profile information you provide
• Payment information for reward redemptions (processed securely by third-party payment processors)
• Communication preferences

Device and Usage Information

Our Android app automatically collects certain information to provide and improve our services:

• Device model, operating system version, and unique device identifiers
• App usage statistics and performance data
• IP address and general location information
• Crash reports and error logs to improve app stability
• App interactions, features used, and time spent in app

Android Permissions

Our app requests the following permissions on your Android device:

• INTERNET: To connect to our servers and load offers
• ACCESS_NETWORK_STATE: To check internet connectivity
• WRITE_EXTERNAL_STORAGE: To cache images and improve performance
• WAKE_LOCK: To maintain connection during tasks
• READ_PHONE_STATE: For device identification and fraud prevention

You can review and modify app permissions in your device settings at any time.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain app functionality
• Create and manage your user account
• Track your activity and calculate earned points
• Process reward redemptions and payments
• Send you important app notifications and updates
• Prevent fraud and ensure account security
• Improve app performance and user experience
• Comply with legal obligations and resolve disputes
• Provide customer support

3. Information Sharing and Disclosure

We may share your information with:

• Third-Party Offer Providers: When you participate in offers, surveys, or promotional activities, the relevant providers may collect information directly from you according to their own privacy policies.
• Payment Processors: Secure third-party services (like PayPal) to process reward redemptions. We do not store your payment information.
• Analytics and Advertising Partners: To help us understand app usage and improve our services (data is anonymized when possible).
• Cloud Service Providers: To securely store and process data using industry-standard security measures.
• Legal Requirements: When required by law, legal process, or to protect our rights and user safety.

4. External SDKs and Offerwall Data Practices

Our app integrates with external Software Development Kits (SDKs) and offerwall services that may collect and process your information independently. These include:

Integrated SDK Partners

• Digital Turbine SDK: Collects device information, app usage data, and advertising identifiers to deliver personalized offers and track engagement.
• Partner Offerwall Platforms: Various third-party services that collect demographic information, survey responses, and task completion data.

Data Shared with External Services

When you access external offerwalls and SDKs, the following information may be shared:

• Anonymous user identifiers and device fingerprints
• Device model, operating system, and technical specifications
• General location information (country/region level)
• App usage patterns and interaction data
• Advertising identifiers (Android Advertising ID)
• Network connection type and carrier information

External Privacy Policies

Each external service has its own privacy policy governing their data collection and use practices. We strongly encourage you to review these policies before engaging with external content:

• Digital Turbine: Visit their website for current privacy policy
• Individual offerwall providers: Check privacy policies for each platform

Earnacle is not responsible for the data practices of external services. Your interactions with these services are governed by their respective privacy policies and terms of use.

5. Data Security and Storage

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with regular security audits
• Access controls limiting who can view your information
• Regular security updates and monitoring

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information (subject to certain limitations)
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

7. Children's Privacy (COPPA Compliance)

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will delete such information.

For users between 13-17 years old, parental consent and supervision is required before using our app.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

When you delete your account, we will delete your personal information within 30 days, except as required for legal compliance.

10. Third-Party Services and Links

Our app may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing any information.

11. Advertising and Analytics

We may use third-party advertising and analytics services that collect information about your use of our app. These services may use cookies, web beacons, and other technologies to collect information for advertising and analytics purposes.

You can opt out of interest-based advertising by adjusting your device's advertising settings (Android Advertising ID settings).

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 6, plus:

• Right to object to processing of your personal information
• Right to restrict processing in certain circumstances
• Right to lodge a complaint with your local data protection authority

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through the app or via email. The updated policy will be effective when posted.

Your continued use of the app after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Support: [email protected]
Address: Morvanz Group LLC
Data Protection Officer: [email protected]